What was the goal?
A leading national legal publisher maintains a database of special education legal decisions. Annually, thousands of cases emerge nationwide, yet their editorial team can only summarize about 300. This limitation leaves numerous crucial cases unaddressed, despite subscribers—primarily legal professionals and educational administrators—heavily relying on these summaries to grasp case impacts and implications. Recognizing this challenge, the publisher sought our expertise to bridge this gap. The client's key objectives were:
- Content excellence: Ensure each summary meets rigorous standards, adheres to style guidelines, and complies with legal requirements. Maintain technical precision in concise summaries of legal cases, even for those spanning hundreds of pages.
- System optimization: Develop a solution capable of processing thousands of cases, dramatically increasing value for our client's subscribers.
- Quality assurance: Implement robust testing, validation, and review processes to guarantee content quality and compliance as volume scales.
- Scalable future: Design an adaptable and replicable system that extends across multiple legal jurisdictions, content formats, and products, establishing a foundation for organization-wide scalability.
“I’ve owned and operated this business for 50 years. The scale and content quality, along with the speed the system was built is unlike anything I've ever seen” - Founder
Solution:
Industria Studio engineered a custom GenAI system tailored to the client's objectives and requirements:
- Content analysis & criteria definition: Through in-depth analysis of thousands of past legal summaries, a comprehensive criteria definition was developed, covering writing format, legal precision, technical terminology, and stylistic conventions.
- LLM selection & fine-tuning: Our analysis guided the selection of optimal providers, capturing their unique strengths for various aspects of the summarization process.
- System architecture: An 8-step technical workflow was crafted, covering writing, editing, validation, and quality review, ensuring a holistic approach to summary creation.
- System assembly: The system design was executed using a blend of proven frameworks, low-code, and LLM-assisted development, resulting in an iterative and efficient technical framework.
- Deployment & content assurance: Following integration with the client's workflow, a human-in-the-loop review process was implemented. This elevated the system's initial 90% quality threshold to a guaranteed 100% standard.
- Scalability: The deployed system now processes thousands of cases annually, adhering to the client's exacting requirements without compromising quality or compliance at any stage. Its scalable nature ensures consistent performance across increasing volumes.
Results:
The implementation of Industria's system yielded significant, measurable outcomes:
- Delivered full solution from concept to production in just 90 days.
- Boosted client's in-house editorial capacity 10-fold, equivalent to 100 full-time staff dedicated to legal case summarization.
- Generated $500k return on investment through combined cost savings and new revenue streams.
- Dramatically enhanced the database's long-term value for subscribers while unlocking fresh revenue opportunities.
Summing up
This project exemplifies Industria Studio's expertise in developing specialized AI solutions for content-intensive tasks. Our custom, integrated system met the client's exacting quality requirements at scale, maintaining rigorous oversight and quality control. The result is a robust system positioned to deliver sustained value across the organization.
Our outcomes underscore the substantial ROI GenAI offers content teams. This approach can benefit other industries requiring large-scale production of high-value, specialized content.
